We send an email which contains software / game / steam key along with the activation instruction. Check your spam folder in case the email reached there. In any case, if you have not received the email, you can contact us with an alternate Email.
Note: Please add getwebsecurity.com to your email address book so that your email provider does not block our emails.
Most importantly, make sure that you’re redeeming the key on a correct platform. Make sure that the product description doesn’t mention any restrictions that could affect the activation such as regional restrictions or other product limitations.
Still if your license key is not working properly, Contact Us immediately along with the screenshot of the issue. We will verify the same. If you are right, depending on your preference we will replace the key or refund the full amount.
We strongly suggest you download and test trial software before placing your order. Trial software helps you to determine whether you like the features of the software, compatibility issues, etc. I suggest you to purchase it, once you are happy with the trial version.
You can get seller / vender support during the validity peroid of the purchased license. Strictly We Do Not offer refund once the order is processed.